Privacy Policy

Effective Date: December 11, 2024

Welcome to BYNIX. Your privacy is important to us. This Privacy Policy explains how BYNIX (referred to as “we,” “us,” or “our”) collects, uses, shares, and protects the personal information of our customers and users of our website https://bynix.site/. By accessing or using our website, purchasing from us, or providing personal information, you agree to the terms of this Privacy Policy.

If you have any questions about this Privacy Policy, please contact our team at:

📧 Email: info@bynix.site
📞 Phone: (254) 752-1020
📍 Address: 4516 Cedar Mountain Dr, Waco, Texas (TX), 76708

Please read this document carefully to understand how we process and manage your personal data.

1. Information We Collect

We collect personal information and other data when you interact with our website or make a purchase. This section describes the types of information we gather.

1.1 Personal Information You Provide to Us

When you place an order, register on our website, or contact us, we may collect the following personal information:

  • Name (first and last)
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (e.g., credit card information)

All payment information is processed securely through trusted third-party payment processors. We never store sensitive payment information directly.

1.2 Information We Collect Automatically

When you visit our website, we collect certain information automatically, including:

  • IP Address
  • Browser type and version
  • Device type and operating system
  • Website navigation data (pages viewed, time spent on the site, clickstream data, etc.)
  • Cookies and similar tracking technologies (see the Cookies section below for more information)

This data helps us improve our website and understand user preferences.

1.3 Information from Third Parties

We may also receive personal information about you from trusted third-party sources, such as payment processors, shipping partners, or public databases. This may include your contact details, order history, or other relevant information to facilitate your order.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Process Orders and Deliver Products

We use your personal information to process transactions, confirm purchases, and ship orders to you. This includes providing order updates and tracking information.

2.2 To Improve Customer Service

Your feedback helps us improve our products and customer service. We use your information to address your inquiries, respond to support requests, and provide assistance as needed.

2.3 To Send Promotional Communications

With your consent, we may send you marketing emails, updates, or promotional offers about new products, sales, and events. You can opt-out at any time by clicking the unsubscribe link in our communications.

2.4 To Analyze Website Usage

We use your browsing data to analyze trends, monitor activity on our website, and improve functionality, user experience, and content.

2.5 To Comply with Legal Obligations

We may use your personal information to comply with legal requirements, enforce our Terms of Service, or protect the safety and security of our users and website.

3. How We Share Your Information

We value your privacy and will never sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Third-Party Service Providers

We share information with trusted third-party companies that help us operate our business, such as payment processing, order fulfillment, shipping, website hosting, and email delivery services. These service providers only have access to the information necessary to perform their services and are obligated to maintain its confidentiality.

3.2 Legal Compliance

We may disclose personal information if required to do so by law, in response to a valid request from a law enforcement agency, or to comply with a legal obligation, court order, or other legal processes.

3.3 Business Transfers

In the event of a merger, sale, or transfer of assets, we may transfer your personal information as part of that transaction. We will take appropriate measures to ensure the confidentiality of your data during such transfers.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience on our website. Cookies are small files stored on your device that help recognize you when you return to our website.

4.1 How We Use Cookies

We use cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and trends
  • Improve user experience and website performance
  • Send you personalized content and advertisements

4.2 Managing Cookies

Most web browsers allow you to manage cookies through browser settings. You can choose to disable cookies or delete cookies stored on your device. However, please note that disabling cookies may affect certain features of the website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and restricted access to personal data by authorized personnel only.

While we strive to protect your data, no system can be completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal information under applicable laws. These rights may include:

6.1 Access to Your Information

You have the right to request access to the personal information we maintain about you.

6.2 Correcting or Updating Your Information

You can contact us to correct or update any inaccurate or incomplete personal information.

6.3 Data Deletion

You may request the deletion of your personal information, subject to certain legal exceptions.

6.4 Opting Out of Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our communications.

To exercise any of these rights, contact us at info@bynix.site.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the purpose for processing your personal information has been met, we securely delete or anonymize the information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website and services are intended for users over the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us at info@bynix.site, and we will take steps to remove that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or inquiries about this Privacy Policy or your personal information, please contact our team at:

📧 Email: info@bynix.site
📞 Phone: (254) 752-1020
📍 Address: 4516 Cedar Mountain Dr, Waco, Texas (TX), 76708