Sales Policy
Effective Date: December 11, 2024
Welcome to BYNIX! We are committed to ensuring that your shopping experience with us is seamless, transparent, and enjoyable. This Sales Policy outlines the terms and conditions that govern the sale of products on our website https://bynix.site/. Please read these terms carefully before making a purchase. By purchasing from BYNIX, you agree to the terms outlined in this Sales Policy.
1. General Terms
1.1 Agreement to Terms
By accessing and using our website or making a purchase from BYNIX, you agree to comply with and be bound by this Sales Policy, along with our Privacy Policy and Terms and Conditions.
1.2 Changes to the Sales Policy
We reserve the right to update, revise, or change this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of changes constitutes your acceptance of the updated policy.
2. Ordering Products
2.1 Placing an Order
To place an order, visit our website at https://bynix.site/ and select the product(s) you wish to purchase. Once you’ve added items to your shopping cart, proceed to checkout to complete the transaction.
2.2 Order Confirmation
After submitting your order, you will receive an order confirmation email containing your order details and confirmation number. This email indicates that we have received your order, but it does not guarantee acceptance or shipment until further review.
2.3 Availability of Products
All products shown on the BYNIX website are subject to availability. If an item becomes out of stock after you place your order, we will notify you promptly. You will have the option to select an alternative product, wait for stock replenishment, or cancel the item in question.
3. Payment Terms
3.1 Accepted Payment Methods
We accept the following payment methods:
- Major credit and debit cards (Visa, MasterCard, Discover, American Express)
- PayPal
- Other secure online payment methods
3.2 Payment Security
All payments are processed securely through trusted third-party payment processors to ensure the protection of your financial information. BYNIX does not store sensitive payment data directly.
3.3 Currency
All transactions are processed in USD (U.S. Dollars) unless otherwise specified.
4. Shipping Policy
4.1 Shipping Options
We offer a variety of shipping options to ensure that your order reaches you promptly and safely. Upon completing your order, you will receive an estimated delivery time and shipping options.
4.2 Shipping Costs
Shipping costs are calculated based on your delivery address, the chosen shipping method, and the weight of your order. You will be informed of all shipping costs during the checkout process.
4.3 Delivery Time
Delivery time varies depending on the delivery location and the selected shipping option. Estimated shipping times are provided during checkout. Please note that delivery times are estimates only and are not guaranteed.
4.4 International Shipping
We currently ship orders internationally. However, international orders may be subject to additional fees, customs processing, or delays. All customs fees, taxes, and duties are the responsibility of the recipient.
4.5 Address Accuracy
Please ensure that your delivery address is accurate. BYNIX cannot be held responsible for delays, lost packages, or returns caused by an incorrect or incomplete address.
5. Cancellation Policy
5.1 Order Cancellation by the Customer
You may request to cancel your order at any time before it is processed and shipped. To request a cancellation, contact our customer support team immediately at info@bynix.site or by calling (254) 752-1020.
5.2 Cancellation by BYNIX
We reserve the right to cancel any order at our discretion, including, but not limited to, cases where:
- Payment has not been successfully processed.
- The product is no longer available.
- There is a mistake in pricing, description, or shipping information.
If we cancel your order, you will receive a full refund if payment has already been processed.
6. Return and Refund Policy
For information about returns, exchanges, or refunds, please refer to our Refund and Return Policy. All requests for returns or refunds must adhere to the terms outlined in that policy.
7. Warranty Information
7.1 Product Warranty
At BYNIX, we stand behind the quality of our products. If a product arrives defective or becomes damaged due to manufacturing defects, we will replace it or issue a refund as per our Refund and Return Policy.
7.2 Exclusions to Warranty
Our warranty does not cover damage caused by:
- Misuse or improper care of the product.
- Accidental damage (e.g., falls, drops, spills, etc.).
- Wear and tear resulting from everyday use.
For more information regarding our warranty, please contact our customer support team at info@bynix.site or by calling (254) 752-1020.
8. Customer Service
If you have questions about your order, need assistance, or require further information regarding our Sales Policy, please contact our customer support team:
📧 Email: info@bynix.site
📞 Phone: (254) 752-1020
Our team is here to ensure your experience with BYNIX is stress-free, efficient, and satisfactory.
9. Acceptance of Terms
By placing an order with BYNIX, you agree to comply with the terms outlined in this Sales Policy and our Privacy Policy and Terms & Conditions.
If you do not agree with these terms, do not complete your purchase.
10. Limitation of Liability
To the fullest extent permitted by applicable law, BYNIX will not be liable for any indirect, incidental, or consequential damages that result from the purchase, use, or inability to use our products or website, whether caused by negligence or otherwise.